U-PIC Security Commitment

What is our security commitment?

At U-PIC Shipping Insurance, safeguarding your data is of utmost importance. U-PIC is SOC 2 Type II compliant, and we complete an independent SOC 2 audit every year to keep our security and compliance controls at the highest standard. Your trust means everything to us.

SOC 2 Type II compliance

An independent auditor reviews our security controls every year against the SOC 2 Trust Services Criteria. A Type II audit tests that those controls work over a period of time, not just on a single day. Learn more about our SOC 2 compliance.

How we protect your data
  • Secure infrastructure: our systems are hosted on Amazon Web Services (AWS).
  • Encryption at rest: customer data is encrypted where it is stored.
  • Secure connections: all connections to our website and APIs use HTTPS.
  • Access control: access to our systems is limited to staff who need it for their role, and we review that access every year.
  • Vendor management: we review the vendors that handle customer data every year.
  • Incident response: we maintain a documented process to detect, investigate, and respond to security events, and we notify affected customers in line with our legal and contractual obligations.
Reporting a security issue

If you believe you have found a security vulnerability or have a security concern, please email security@u-pic.com. For how we handle personal information, see our privacy policy.

Contacting us

If there are any questions regarding this security commitment you may contact us using the information below.

Thank you,
U-PIC Shipping Insurance

u-pic.com

3390 Auto Mall Drive
Westlake Village, CA 91362
USA

security@u-pic.com
support@u-pic.com
800-955-4623