October 15, 2020
And there's nothing in the shipping industry that hasn't felt the effects of COVID-19.
Parcel deliveries are taking longer to arrive at their final destination, 3rd party delivery services are springing up, carriers are working longer hours to keep up with the volume, and more instances of loss, theft, and damage are occurring. Some carriers have met the challenge of scaling logistics in an uncertain time, while others have struggled.
We do anticipate that things will naturally level out over time, but it's a challenge to determine how, or when.
We are seeing an increased volume of delivery delays across all carriers, and as such, U-PIC Shipping Insurance has increased our claim filing timeline from 21 to 30 days after the date of shipment to account for the average additional time that a parcel may be in limbo.
Companies that are reaching out to U-PIC to look into shipping insurance are telling us about the challenges they are facing with carrier insurance programs. The commonality among them is the increased time it is taking to get a claim approved, and the additional complexity that has been introduced into the process of filing and completing a claim.
Each year as the holiday season approaches, we all see a natural increase in shipping volume across the board. Although COVID-19 has already severely impacted carrier ability to operate comfortably by providing a never-before-seen increase in volume...we are expecting another one to begin soon. To address this challenge, we have hired new claims and support staff.
If your customers are complaining about your native carrier insurance solutions, connect with one of our licensed insurance agents at 800-955-4623 or sales@u-pic.com. We'll work with you and your customer, to deliver a simple and scalable shipping insurance solution at a fraction of the cost they are currently paying. In other words, we'll help you keep them happy so that you can retain that business.
Do not hesitate to reach out to us any time you need assistance. Our referral partners are a high priority for us, so we've got your back!
Remember, we're here for you to work together with your parcel shipping clients and prospects. The U-PIC Shipping Insurance program extends significant cost-savings when compared with carrier shipping insurance. Your clients can save between 50% - 90%, while enjoying a rapid, streamlined claims experience.
Want to learn more? Contact our sales department.
Our staff of licensed insurance agents is here to assist you Monday through Friday between 8am and 4:30pm. You can contact us at 800-955-4623 or sales@u-pic.com.
If your clients or prospects are interested in saving money with U-PIC's shipping insurance solutions, we're happy to get on a conference call together any time. To expedite the quoting process, please direct your clients or prospects to our application page and we will begin working on a quote immediately.