Turn delivery problems into profit.
Checkout shipping insurance powered by U-PIC.
Checkout shipping insurance powered by U-PIC.
Add an optional shipping insurance offer at checkout. Customers protect their order with one click. You protect margin, reduce support tickets, and earn a service fee on protected orders.
No app fees. No carrier changes. 40%+ typical opt-in. Structured insurance program.
1. Shoppers opt in - and pay for peace of mind
When priced and positioned correctly, many merchants see 40%+ opt-in. Customers know delivery is unpredictable - and they don't want a fight if something goes wrong.
2. You protect margin from reships and refunds
Loss, damage, and theft become real costs fast. Checkout insurance converts unpredictable replacement expenses into a structured, manageable program.
You're no longer absorbing the cost of every replacement or refund.
3. You earn revenue on protected orders
Ther's no cost to install or run the U-PIC checkout program. When shoppers opt in, you earn a service fee - creating a new revenue line that scales with order volume.
4. You stay in control of the customer experience
Customers contact your team - not an insurer, not a carrier. You decide how to resolve the issue. The program supports you per the rules.
Step 1 - Add the offer at checkout
A simple checkbox or line item with clear language and a link to the terms. If the customer removes it before placing the order, they aren't charged.
Step 2 -A delivery issue happens
The customer contacts your support team. You resolve it your way:
Step 3 - Merchant-side support
After you resolve the issue, you submit the required details under the program rules. The program supports you accordingly.
Important: Customers are not filing insurance claims and do not receive insurance payments. The merchant resolves the issue. The program supports the merchant side.
You can configure checkout shipping insurance three ways:
Consumer-Pay (most common)
Customer pays a small amount at checkout. You earn a service fee on protected orders and avoid eating the cost of every issue.
Merchant-Pay
You include it as a brand benefit on all or select shipments.
Hybrid
You subsidize part of the cost and the customer pays the rest - often a strong balance between conversion and margin.
Coverage is subject to program rules, limits, and exclusions, but typically includes:
Common exclusions may include fraud, prohibited items, incorrect address, improper packaging, and other rule-defined scenarios.
U-PIC can support launch through:
Deployment options include app-based installs (where available), API integration, or partner-led integration through your 3PL or OMS stack.
Many checkout “protection” programs look like insurance but are not structured like licensed insurance products. That can create regulatory risk, brand risk, and customer confusion.
U-PIC's program is designed to be properly structured and defensible - so your checkout add-on doesn't become a liability later.
Is this the same as carrier insurance?
No. Carrier insurance follows carrier timelines and limitations. Checkout insurance is designed to protect your brand experience and support fast resolution across the carriers you already use.
Do customers file claims?
Customers contact the merchant. The merchant resolves the issue. The program supports the merchant side per the rules.
Does this change our fulfillment workflow?
No. You keep your carriers, 3PL, and shipping tools.
What opt-in rate should we expect?
Many merchants see north of 40% with proper pricing and placement. Actual performance depends on AOV, product category, and positioning.
We'll show you:
