In This Issue
- Exciting Updates from U-PIC!
- ACH Claim Payments
- Elevated Claims Experience
- Future technologies on the horizon...
Fast Fact
Did you know that streamlining processes for customers significantly enhances their satisfaction levels? It also improves overall business and operational efficiency.
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Dear U-PIC Customer
As summer transitions into fall, we're excited to connect with you and share some exciting updates from U-PIC Shipping Insurance. Your trust and partnership mean the world to us, and we've been hard at work enhancing our services to better serve your shipping insurance needs. From innovative features to streamlined processes, our focus remains firmly on providing you with top-notch protection and support. Join us in this newsletter as we unveil what's new and how these changes are designed with your convenience and peace of mind in mind. Thank you for being a part of the U-PIC family – let's dive into what's ahead!
Claims Payments
We're excited to introduce an expansion in our payment capabilities, offering you quicker and more convenient options to receive your claim payments. Bid farewell to waiting for paper checks. Our new ACH (Automated Clearing House) and eCheck options ensure rapid electronic claim payments directly to your account. ACH and eCheck payments streamline transactions, saving you valuable time and eliminating manual check deposits.
To set up ACH or eCheck payments, please contact support@u-pic.com.
Claims Experience
We're dedicated to continuously enhancing your claims journey. In line with this commitment, we're thrilled to introduce an upgraded feature to our electronic affidavit process, designed to elevate your claims experience to new levels of efficiency.
When filing a damage claim, your customers will receive our electronic affidavit, now featuring a convenient link. This link seamlessly connects them to our newly established upload portal, where they can effortlessly submit all necessary documents pertaining to the damaged shipment.
We are confident that this enhancement will significantly contribute to a smoother and more streamlined claims process, ultimately resulting in faster claims approvals and reducing unnecessary communication between you and your customers.
Coming Soon: iOS and Android App
In our unwavering commitment to enhancing your experience, we're delighted to introduce our upcoming iOS and Android app.
This dynamic tool is meticulously crafted to revolutionize the claims filing process, streamlining it like never before. But that's not all – brace yourself for an advanced barcode scanning feature that will simplify the process of adding manifest records. By seamlessly integrating cutting-edge technology, we're empowering you with greater convenience and efficiency.
Anticipate the app's launch towards the end of 2023, marking a significant stride in ensuring hassle-free claims program management. Stay tuned for this remarkable leap forward with U-PIC!
